This web chat is now closed - but you can read the full transcript from the discussion in the comments section, below.
Charlene is a South Londoner born and bred, and has worked at ITV London since 2008.
The strangest feature she's ever written was How To Pick Up a New York Fireman which meant finding the best place in Manhattan to meet single firemen. As she says, "Gosh, it was a tough assignment."
She's also covered the 7th July London bombings, riots in Paris, interviewed Jay-Z and the recent riots in London.
"I've ended up in some truly dodgy situations working in this job, but I can't lie … I love it. I've interviewed some weird people, some inspirational people, and been told some incredible stories."
When she's not being a news geek, Charlene can be found feeding her clothes and shoes addiction in Bromley, or wandering around Lewisham market.
This masterclass has now finished but you can read all the questions posed to Charlene and her answers, below.