Jump to Main ContentJump to Primary Navigation

TfL drops “ladies and gentleman” announcements in gender-neutral move


There was celebration from many across the capital today (13 July) when Transport for London (TfL) stated it would be dropping the use of “ladies and gentlemen” from all of its tannoy announcements.

The move is the latest in a city-wide initiative to make London more gender-neutral, with transport workers across the capital being told to replace the traditional “ladies and gentlemen” greeting with more general terms, such as “good morning everyone”. Pre-recorded announcements will also be altered to reflect the more gender-neutral stance.

Read more: This new TFL map makes tube travel so much easier for people with anxiety

Discussing the announcement, Mark Evers, TfL’s boss of customer strategy, told the Evening Standard they want "everyone to feel welcome on our transport network".

"We have reviewed the language that we use in announcements and elsewhere and will make sure that it is fully inclusive, reflecting the great diversity of London," he said.

london tube

The announcement was met with delight on social media, particularly from those who backed the campaign led by LGBTQ+ activists to get the phrase dropped.

“This is so awesome and about time,” wrote one user.

“A welcome move by tfl to drop archaic language and use more inclusive,” added another.

The move has also pleased LGBTQ+ charities, with a representative from Stonewall telling the Standard, “Language is extremely important to the lesbian, gay, bi and trans community, and the way we use it can help ensure all people feel included. 

“We welcome gender neutral announcements to be rolled out across TfL, as it will ensure that everyone – no matter who they identify as – feels accounted for.”

Speaking at Mayor’s Question Time last month, Sadiq Khan said, “Transport for London serves a vibrant, diverse and multicultural city, and provision of an inclusive transport service is at the heart of TfL's purpose. 

“I am aware however, that some customers may not relate to or feel comfortable with the way that certain station announcements are made. I am keen that TfL addresses these concerns by speaking in a more neutral way when referring to gender.”

The changes will come into effect as quickly as possible, a spokesman for TfL told the Standard.

Images: iStock / Rex Features


eddie southern rail train.jpg

Work experience teen goes viral with hilarious Southern Rail tweets

gin bar.jpg

Rejoice! A free rooftop gin bar is coming to London this summer

tube map anxiety.png

This new TFL map makes travel so much easier for people with anxiety


Discover an unspoilt corner of Sicily

With miles of wild, sandy beaches, a rich history and even richer cuisine, Stylist falls for south-east Sicily

by The Stylist web team
15 Aug 2017

You could rent a private Caribbean island for under £500

All your holiday dreams are about to come true

by Megan Murray
09 Aug 2017

8 Disney castles you can actually visit in real life

08 Aug 2017

Swim off Shetland's secret beaches

Wild swimming doesn't get much wilder than Scotland's shores; Stylist leaps in

by Anna Hart
08 Aug 2017

Is the ‘wanderlust gene’ the reason why you can’t stop travelling?

Some research suggests that thrill-seekers share a certain gene. But that isn’t the whole story

by Moya Crockett
04 Aug 2017

The world’s best sleeper train routes

Time to bunk up, from the UK to Europe and beyond

by Anna Brech
02 Aug 2017

This is how to find the cheapest flights on the internet

Less money spent on flights equals more money for the aperol spritz budget

by Sarah Biddlecombe
02 Aug 2017

Grab some friends and escape to a Balearic paradise

Stylist heads to a Mallorcan villa in search of sun, seclusion and stunning views

by Stylist
01 Aug 2017

Retreat to a fantasy pad in northern Cornwall

Stylist is one of the first to stay at the UK's coolest self-catering bolthole

by Susan Riley
25 Jul 2017

This magical treehouse is the most popular Airbnb listing ever

Featuring a bed under the stars and swinging bridges bathed in fairy lights

by Anna Brech
20 Jul 2017