“Don’t be afraid to say no”

“When climbing the business ladder, any ambitious person will want to make sure they deliver on projects, show initiative, and go the extra mile, but a quality that is often not easy to stick to is having the strength to say no.

“Often, people want to say no in work situations but feel like they can’t, not because they don’t want to complete the task or project at hand, but because they already have a high workload, set priorities or tasks in motion. If you want to say no to an additional task or project at work, a great way to do this confidently is to offer an alternative solution. This shows you are strategically considering the business impact of taking on more than you can manage, and you’re bringing a solution to counterbalance your ‘no’.

Chloe Addis, head of marketing, Headley Media

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