When is the “winter truce” on evictions and how will it work?

“The dates for the ‘winter truce’ will be from 11 December 2020 to 11 January 2021, and the government has said it will publish guidance to bailiffs instructing them not to carry out evictions during this time,” says Parnell.

“However, it is important to remember that other parts of the eviction process – such as the issuing of eviction notices and scheduling court hearings – might still continue during this period. But you should always get at least two weeks written notice of an eviction date from the bailiffs, before an eviction can take place.”

What happens if I can’t pay my rent?

“The first thing you should do is speak to your landlord or letting agent as soon as possible, as they may be willing to agree a repayment plan, reduced rent or accept a late payment,” explains Parnell. “If you can, it may help to let them know what measures you are taking to deal with the situation too. Just be sure to get the details of any agreement in writing.

“On Shelter’s website we also have a template letter tool to help people negotiate a rent reduction. Some people may also be able to claim benefits like Universal Credit to help with housing costs, so if you’re struggling don’t be afraid to find out what your options are.”

Private renting in the pandemic: what you need to know about evictions and the “winter truce”