Another Reddit user, fryingsquirrels, remembered a customer who came into their shop asking for his order to be cancelled. “While he was explaining the situation I was also checking his completed purchases for the last month which seems to be comprised of expensive dolls, doll clothes and some doll house furniture,” said fryingsquirrels.

“He ordered and paid for a very expensive but beautiful doll as a gift for his sick daughter. The daughter died the night before.”

But of course, as anyone who’s ever worked in retail knows, there will always be some customers whose reason for wanting a refund is, shall we say, a little less than valid.

“I work at a grocery store where someone returned a box of crackers,” wrote NCPsArePeopleToo. “She said that she doesn’t actually eat the crackers, she just licks the flavouring off of them. This particular box did not have enough seasoning for her. So she licked the crackers and then brought them back.”

Retail workers share the most heartbreaking reasons people have asked for refunds